Privacy Policy

Last updated: 06/09/25

At SIMFONIK, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you interact with our website and services.

1. Information We Collect

We only collect the information you choose to share with us, such as:

●     Contact details (e.g. your name, email address, institution/organisation) when you subscribe to updates, sign up for events, or contact us.

●     Feedback or survey responses that you voluntarily provide.

●     Basic usage data (e.g. IP address, browser type, pages visited) to help us understand how our website is used and improve the user experience.

We do not require or store any sensitive personal data.

2. How We Use Your Data

We use your data to:

●     Provide and improve our services.

●     Respond to your enquiries.

●     Send updates, newsletters, or event invitations (only if you have opted in).

●     Monitor and analyse usage trends for research and development purposes.

We will never sell, rent, or trade your data to third parties.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

●     Consent – when you sign up to our newsletter or agree to receive communications.

●     Legitimate interests – to maintain and improve our services.

●     Legal obligations – where we are required to retain data for compliance.

4. Data Sharing

We may share limited data with trusted service providers (e.g. mailing list platforms, analytics tools) who help us operate the website. They are contractually obliged to keep your data safe and process it only under our instructions.

5. Data Retention

We keep your data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.